--- title: 📱Downloading and logging into the app - Ditio Core (en) description: Downloading and logging in --- [Skip to content](https://help.ditio.app/en/ditio-knowledge-base/last-ned-ditio-appen-på-telefonen#main-content) - [English](https://help.ditio.app/en/ditio-knowledge-base/last-ned-ditio-appen-p%C3%A5-telefonen) - [Norwegian Bokmål](https://help.ditio.app/nb/ditio-knowledge-base/last-ned-ditio-appen-på-telefonen) English Show submenu for translations Ditio AS Open main navigation Close main navigation - - [English](https://help.ditio.app/en/ditio-knowledge-base/last-ned-ditio-appen-p%C3%A5-telefonen) - [Norwegian Bokmål](https://help.ditio.app/nb/ditio-knowledge-base/last-ned-ditio-appen-på-telefonen) English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Ditio Hjelpesenter.](https://help.ditio.app/en/ditio-knowledge-base?hsLang=en) 2. [Ditio Core App](https://help.ditio.app/en/ditio-knowledge-base/ditio-core-app?hsLang=en) # 📱Downloading and logging into the app - Ditio Core (en) ## This article shows how to download it on IPhone (App Store) and Android (Play Store), and how to log in for the first time. ### You need: - An iPhone (iOS 15 or later) or Android phone (Android 9 or later) - The phone number registered to your Ditio user account - Access to SMS on the same phone (for the login code) --- ### Downloading on IPhone (App Store) ** Step 1:** Open the App Store on your phone or tablet: [App Store - Ditio](https://apps.apple.com/no/app/ditio-core/id1046894537) ![](https://help.ditio.app/hs-fs/hubfs/image-png-Jun-03-2026-08-32-12-7138-AM.png?width=391&height=712&name=image-png-Jun-03-2026-08-32-12-7138-AM.png)  *The App Store icon on the iPhone home screen * --- **Step 2:** Tap the search icon, and type "Ditio" **![](https://help.ditio.app/hs-fs/hubfs/image-png-Jun-03-2026-08-33-44-7729-AM.png?width=409&height=631&name=image-png-Jun-03-2026-08-33-44-7729-AM.png)** --- **Step 3:** Select the app called Ditio (publisher: Ditio AS) and tap Get. Confirm with Face ID, Touch ID, or your Apple ID password --- **Step 4:** When the download is complete, tap "Open" — or find the Ditio icon on the home screen --- --- ### Downloading on Android (Play Store) **Step 1:** Open the Play Store on your phone or tablet: [Playbutikk - Ditio](https://play.google.com/store/search?q=ditio+core&c=apps&hl=no)  ![](https://help.ditio.app/hs-fs/hubfs/image-png-Aug-11-2026-06-37-26-9980-AM.png?width=388&height=846&name=image-png-Aug-11-2026-06-37-26-9980-AM.png) *The Play Store icon on the Android home screen* --- **Step 2:** Tap the search field at the top and type "Ditio"   ![](https://help.ditio.app/hs-fs/hubfs/playstore_ditio_english-png.png?width=590&height=740&name=playstore_ditio_english-png.png) --- **Step 3:** Select the Ditio app (publisher: Ditio AS) and tap "Install" --- **Step 4:** When the installation is complete, tap "Open"   ![](https://help.ditio.app/hs-fs/hubfs/playstore_ditio_english_v2-png.png?width=595&height=759&name=playstore_ditio_english_v2-png.png) --- --- ### Log in for the first time **Step 1:** Open the Ditio app. --- **Step 2:** Enter the phone number registered to your Ditio user account, and tap "Continue".  ![](https://help.ditio.app/hs-fs/hubfs/ditio_login_framed-png.png?width=1134&height=2394&name=ditio_login_framed-png.png)  --- **Step 3:** You will receive an SMS with a one-time code. Enter the code into the app (**Tip!** Tap "forgot password" — this lets you create your own password) --- **Step 4:** Allow notifications and location when the app asks for them. Location is required for automatic check-in on the correct project. **Tip:** If you don't receive the SMS code, check that the phone number matches the one registered on your Ditio user account. Contact a super user at your company or Ditio Support if the number needs to be changed. Remember to use the correct country code. --- ### ℹ️Frequently Asked Questions **I can't find the app in the store — what do I do?** Check that your phone is running iOS 15 or later (iPhone) / Android 9 or later. Older phones won't be able to see the app in the store. If you have a compatible phone but still can't find the app, try searching for "Ditio AS" instead. **I'm not receiving the SMS** **code** Wait one minute and try again with "Resend code". Check that your phone has coverage and that you've entered the correct number. If the number is registered incorrectly, a super user or administrator at your company needs to update it on your Ditio user account. Remember to use the correct country code. **Do I need to give the app access to location?** Yes, if you want to check in and out automatically when you arrive at and leave the site. You can also check in manually in the app, but automatic check-in requires location access. **Can I use Ditio without downloading the app?** Yes — ditio.app works in a browser on your PC and is where you do most administrative tasks. But for check-ins, checklists, and alerts on site, the app is the easiest way. **Do I need to update the app?** Your phone normally updates apps automatically. If you experience errors or are missing features that others have, go to the App Store / Play Store and check whether an update is available. --- ❓ **Have more questions?** **Check out our help center: [Help center](https://help.ditio.app/en/ditio-knowledge-base?hsLang=en)** Or contact Ditio Support: 📞 +47 941 47 041 📧 [support@ditio.no](mailto:support@ditio.no)   - [Checklists](https://help.ditio.app/en/ditio-knowledge-base/checklists?hsLang=en) - [Ditio Core App](https://help.ditio.app/en/ditio-knowledge-base/ditio-core-app?hsLang=en) - [Payroll and absence](https://help.ditio.app/en/ditio-knowledge-base/payroll-and-absence?hsLang=en) - [Competence](https://help.ditio.app/en/ditio-knowledge-base/competence?hsLang=en) # Ditio AS [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Ditio AS